This course is designed for those interested in learning about developing the emotional intelligence in a small or large team. Read more.
Hi. My name is Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 35 years business and commercial experience.
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Who this course is for:
- This course will support the development of your emotional intelligence
- This course will be of interest to you if you are looking to develop your interpersonal relationships within teams
What you’ll learn:Â
-
Identify how team working through emotional intelligence can lead to better outcomes
-
Explore how people can behave and react to change and the emotions experienced in change
-
Recognize why some conflict is to be expected and why it is a part of healthy relationships
-
Examine behavioral styles with a focus on your style and how to work with others with different styles
-
Ascertain how to work to build the hearts and minds of your team
-
Develop and build your emotional resilience, your social skills and your emotional intelligence
Requirements:Â
-
No prior knowledge and experience is needed to benefit from the course.
-
You should have an interest and understanding of emotional intelligence.
-
An interest in how interactions with other people work and how to build them more effectively.
-
Keenness to learn about behavioral styles based on DISC (Dominance, Influence, Steadiness and Compliance).
-
You should have a willingness to complete the practical activities to grow and develop your teamworking and your emotional intelligence skills
Latest update – March 2022
How effective are you at working with other people in small groups or in larger teams?
How good are you at communicating and building effective relationships?
The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader. What matters is how the team manages the emotional climate under which they are working.
This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the skills, processes, and tools taught in this course can bring value to other aspects of your life.
Good team working means that you can understand how each other works together. It means that you can have an understanding of other people’s strengths and limitations through the way in which they use they prefer to approach situations, their focus, and their behavior.
The course also covers working with the emotions experienced during change and ways to develop resilience in individuals, teams, and organizations.
Some disagreement and conflict will be inevitable as this is where learning, creativity, and understanding occurs. It is not that conflict occurs that is the issue, it is how it is managed by the individuals involved, the team and the leader.
The course is based around the outer world component of emotional intelligence focusing on empathy and social skills.
The course covers the DISC model, looking at the behaviors of Dominance, Influence, Steadiness, and Compliance and how these work together in teams. You get the opportunity to look at the four behavioral styles and how you can work better with others who have a different style to your own.
PLEASE NOTE: This course is NOT for you if you are not prepared to work through the exercises that make up a fundamental part of the course. Team working cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I’m afraid that you won’t get the best from the course unless you are prepared to do this.
There are THREE practical activities included within the course that are designed to help you and your team to develop your team working capabilities. All of them require you to engage with your team and do some work outside of the course.
Our Promise to You
By the end of this course, you will have a clear understanding of how to communicate and work better while being a part of a small or large team.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today and learn how to develop emotional intelligence in small or large teams!
Course Curriculum
Section 1 - Introduction To Team Working | |||
Introduction To The Course | 00:00:00 | ||
Practical Activity: Reflecting About This Course On Teams And Team Working | 00:00:00 | ||
Learning Outcomes Of The Developing Emotional Intelligence In Teams Course | 00:00:00 | ||
Perspectives That Will Challenge Your View On Team Working | 00:00:00 | ||
Introduction Module – Learning Outcomes | 00:00:00 | ||
The 3 Virtues Of An Ideal Team Player | 00:00:00 | ||
High Performing Teams And How To Become One | 00:00:00 | ||
Giving And Receiving Feedback In Team Working | 00:00:00 | ||
Tips To Develop Your Emotional Intelligence Working In A Team | 00:00:00 | ||
Section 2 - Practical Activity: Assess Your Team Work | |||
Practical Activity: Assessing The Dynamics Of Your Team | 00:00:00 | ||
Booklet: Team Emotional Intelligence Checklist | 00:00:00 | ||
Section 3 - What Is Emotional Intelligence? | |||
What Is Emotional Intelligence? – Learning Outcomes | 00:00:00 | ||
Defining Emotional Intelligence | 00:00:00 | ||
Emotional Intelligence – What Is The Difference Between EI And EQ? | 00:00:00 | ||
Booklet: Frequently Asked Questions (FAQs) About Emotional Intelligence | 00:00:00 | ||
Insights Into Emotions | 00:00:00 | ||
Emotions At Work | 00:00:00 | ||
The Myth About Positive And Negative Emotions | 00:00:00 | ||
Working With The Emotional Climate | 00:00:00 | ||
Running Virtual Meeting With Emotional Intelligence | 00:00:00 | ||
The Advantages And Disadvantages Of Emotional Intelligence | 00:00:00 | ||
Practical Activity: Exploring Emotional Hot Buttons | 00:00:00 | ||
Quiz 1 | Unlimited | ||
Section 4 - Change Management | |||
Change Management Module – Learning Outcomes | 00:00:00 | ||
How People Emotionally Engage With Change | 00:00:00 | ||
Poster: Personal Transition Through Change | 00:00:00 | ||
The Emotional Transition Through Change – How To Identify And Work With Emotions | 00:00:00 | ||
How To Move From Setback To Comeback | 00:00:00 | ||
Change Management – Learning Review | 00:00:00 | ||
Section 5 - Conflict In Teamwork | |||
Conflict In Teamwork – Learning Outcomes | 00:00:00 | ||
Constructive And Destructive Behaviours | 00:00:00 | ||
Conflict Is Inevitable In Teamwork Yet Has Benefits | 00:00:00 | ||
Factors And Questions To Consider In Resolving Conflict | 00:00:00 | ||
The Role Of Trust In Conflict | 00:00:00 | ||
The Equation Of Trust | 00:00:00 | ||
Working With Conflict In Teamwork | 00:00:00 | ||
Section 6 - Working With Others In A Team | |||
Working With Others – Learning Outcomes | 00:00:00 | ||
Practical Activity: Assessing Your Behavioural Style | 00:00:00 | ||
The Importance Of Behavioural Flexibility | 00:00:00 | ||
William Moulton Marston’s Model Of The Behavioural Expression Of Emotions | 00:00:00 | ||
The High Dominance Behavioural Style | 00:00:00 | ||
The High Influence Behavioural Style | 00:00:00 | ||
The High Steadiness Behavioural Style | 00:00:00 | ||
The High Compliance Behavioural Style | 00:00:00 | ||
The Ideal Behaviours For Ideal Interactions With Each Behavioural Style | 00:00:00 | ||
Practical Activity: Your Least Favoured DISC Style | 00:00:00 | ||
Working With Others – Review | 00:00:00 | ||
Section 7 - Disc Quiz | |||
Quiz 2 | Unlimited | ||
Section 8 - The Emotional Resilience Of Teams | |||
Emotional Resilience In Teams — Learning Outcomes | 00:00:00 | ||
The Meaning And Definition Of Resilience | 00:00:00 | ||
Why, When And How Resilience Is Useful At Work | 00:00:00 | ||
Ways Of Working To Build Team Resilience | 00:00:00 | ||
The 4 Things That Resilient Teams Do | 00:00:00 | ||
Three Commonly Used Phrases That Drain Resilience | 00:00:00 | ||
Leading Resilient Teams | 00:00:00 | ||
Techniques That Will Help You To Develop Resilience In Others | 00:00:00 | ||
Developing Emotional Intelligence In Teams – Course Review | 00:00:00 |
About This Course
Who this course is for:
- This course will support the development of your emotional intelligence
- This course will be of interest to you if you are looking to develop your interpersonal relationships within teams
What you’ll learn:Â
-
Identify how team working through emotional intelligence can lead to better outcomes
-
Explore how people can behave and react to change and the emotions experienced in change
-
Recognize why some conflict is to be expected and why it is a part of healthy relationships
-
Examine behavioral styles with a focus on your style and how to work with others with different styles
-
Ascertain how to work to build the hearts and minds of your team
-
Develop and build your emotional resilience, your social skills and your emotional intelligence
Requirements:Â
-
No prior knowledge and experience is needed to benefit from the course.
-
You should have an interest and understanding of emotional intelligence.
-
An interest in how interactions with other people work and how to build them more effectively.
-
Keenness to learn about behavioral styles based on DISC (Dominance, Influence, Steadiness and Compliance).
-
You should have a willingness to complete the practical activities to grow and develop your teamworking and your emotional intelligence skills
Latest update – March 2022
How effective are you at working with other people in small groups or in larger teams?
How good are you at communicating and building effective relationships?
The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader. What matters is how the team manages the emotional climate under which they are working.
This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the skills, processes, and tools taught in this course can bring value to other aspects of your life.
Good team working means that you can understand how each other works together. It means that you can have an understanding of other people’s strengths and limitations through the way in which they use they prefer to approach situations, their focus, and their behavior.
The course also covers working with the emotions experienced during change and ways to develop resilience in individuals, teams, and organizations.
Some disagreement and conflict will be inevitable as this is where learning, creativity, and understanding occurs. It is not that conflict occurs that is the issue, it is how it is managed by the individuals involved, the team and the leader.
The course is based around the outer world component of emotional intelligence focusing on empathy and social skills.
The course covers the DISC model, looking at the behaviors of Dominance, Influence, Steadiness, and Compliance and how these work together in teams. You get the opportunity to look at the four behavioral styles and how you can work better with others who have a different style to your own.
PLEASE NOTE: This course is NOT for you if you are not prepared to work through the exercises that make up a fundamental part of the course. Team working cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I’m afraid that you won’t get the best from the course unless you are prepared to do this.
There are THREE practical activities included within the course that are designed to help you and your team to develop your team working capabilities. All of them require you to engage with your team and do some work outside of the course.
Our Promise to You
By the end of this course, you will have a clear understanding of how to communicate and work better while being a part of a small or large team.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today and learn how to develop emotional intelligence in small or large teams!
Course Curriculum
Section 1 - Introduction To Team Working | |||
Introduction To The Course | 00:00:00 | ||
Practical Activity: Reflecting About This Course On Teams And Team Working | 00:00:00 | ||
Learning Outcomes Of The Developing Emotional Intelligence In Teams Course | 00:00:00 | ||
Perspectives That Will Challenge Your View On Team Working | 00:00:00 | ||
Introduction Module – Learning Outcomes | 00:00:00 | ||
The 3 Virtues Of An Ideal Team Player | 00:00:00 | ||
High Performing Teams And How To Become One | 00:00:00 | ||
Giving And Receiving Feedback In Team Working | 00:00:00 | ||
Tips To Develop Your Emotional Intelligence Working In A Team | 00:00:00 | ||
Section 2 - Practical Activity: Assess Your Team Work | |||
Practical Activity: Assessing The Dynamics Of Your Team | 00:00:00 | ||
Booklet: Team Emotional Intelligence Checklist | 00:00:00 | ||
Section 3 - What Is Emotional Intelligence? | |||
What Is Emotional Intelligence? – Learning Outcomes | 00:00:00 | ||
Defining Emotional Intelligence | 00:00:00 | ||
Emotional Intelligence – What Is The Difference Between EI And EQ? | 00:00:00 | ||
Booklet: Frequently Asked Questions (FAQs) About Emotional Intelligence | 00:00:00 | ||
Insights Into Emotions | 00:00:00 | ||
Emotions At Work | 00:00:00 | ||
The Myth About Positive And Negative Emotions | 00:00:00 | ||
Working With The Emotional Climate | 00:00:00 | ||
Running Virtual Meeting With Emotional Intelligence | 00:00:00 | ||
The Advantages And Disadvantages Of Emotional Intelligence | 00:00:00 | ||
Practical Activity: Exploring Emotional Hot Buttons | 00:00:00 | ||
Quiz 1 | Unlimited | ||
Section 4 - Change Management | |||
Change Management Module – Learning Outcomes | 00:00:00 | ||
How People Emotionally Engage With Change | 00:00:00 | ||
Poster: Personal Transition Through Change | 00:00:00 | ||
The Emotional Transition Through Change – How To Identify And Work With Emotions | 00:00:00 | ||
How To Move From Setback To Comeback | 00:00:00 | ||
Change Management – Learning Review | 00:00:00 | ||
Section 5 - Conflict In Teamwork | |||
Conflict In Teamwork – Learning Outcomes | 00:00:00 | ||
Constructive And Destructive Behaviours | 00:00:00 | ||
Conflict Is Inevitable In Teamwork Yet Has Benefits | 00:00:00 | ||
Factors And Questions To Consider In Resolving Conflict | 00:00:00 | ||
The Role Of Trust In Conflict | 00:00:00 | ||
The Equation Of Trust | 00:00:00 | ||
Working With Conflict In Teamwork | 00:00:00 | ||
Section 6 - Working With Others In A Team | |||
Working With Others – Learning Outcomes | 00:00:00 | ||
Practical Activity: Assessing Your Behavioural Style | 00:00:00 | ||
The Importance Of Behavioural Flexibility | 00:00:00 | ||
William Moulton Marston’s Model Of The Behavioural Expression Of Emotions | 00:00:00 | ||
The High Dominance Behavioural Style | 00:00:00 | ||
The High Influence Behavioural Style | 00:00:00 | ||
The High Steadiness Behavioural Style | 00:00:00 | ||
The High Compliance Behavioural Style | 00:00:00 | ||
The Ideal Behaviours For Ideal Interactions With Each Behavioural Style | 00:00:00 | ||
Practical Activity: Your Least Favoured DISC Style | 00:00:00 | ||
Working With Others – Review | 00:00:00 | ||
Section 7 - Disc Quiz | |||
Quiz 2 | Unlimited | ||
Section 8 - The Emotional Resilience Of Teams | |||
Emotional Resilience In Teams — Learning Outcomes | 00:00:00 | ||
The Meaning And Definition Of Resilience | 00:00:00 | ||
Why, When And How Resilience Is Useful At Work | 00:00:00 | ||
Ways Of Working To Build Team Resilience | 00:00:00 | ||
The 4 Things That Resilient Teams Do | 00:00:00 | ||
Three Commonly Used Phrases That Drain Resilience | 00:00:00 | ||
Leading Resilient Teams | 00:00:00 | ||
Techniques That Will Help You To Develop Resilience In Others | 00:00:00 | ||
Developing Emotional Intelligence In Teams – Course Review | 00:00:00 |
Very Satisfied
I’m very satisfied with this course, very informative and helpful.
Great course
I love this course. It discusses everything that I need to understand my team better and learn how to engage with them. Salute to the instructor!
Concepts are helpful
Great modules and easy to digest. Gives me theoretical ideas for my team. It was a good learning experience.
Very informative
The instructor was knowledgeable. The course is really helpful for team symmetry. Loved the assessments because it really makes you realize what your current team dynamic is and what to do about it.
You need this one
I realllllllyyy realllllyyyy like this course. The lessons are easy to understand and you’ll be able to pick up a lot of information. It’s a great course and something I never knew I needed