Get tips on optimizing service requests in your organization. Manage them effectively with proven strategies and best practices. Read more.
I have 30 years experience in training and development with backgrounds such as EY consultant, contact centre expert and entrepreneur.
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Before you dive in, make sure you’re ready to enhance your service request management process.
This video outlines key processes for organizations that handle service requests, such as local governments, councils, central government agencies, and private companies.
We’ll cover the following areas:
- Receiving the service request
- Actioning the service request
- Guiding principles for managing service requests effectively
If your organization manages service requests, you’ll find this video module invaluable.
Our Promise to You
By the end of this course, you will have learned how to effectively manage and streamline service requests in your organization.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Ready to take your service request management to the next level? Let’s get started!
Course Curriculum
Section 1 - Service Requests Simplified: Essential Processes | |||
Service Requests | 00:00:00 |
About This Course
Before you dive in, make sure you’re ready to enhance your service request management process.
This video outlines key processes for organizations that handle service requests, such as local governments, councils, central government agencies, and private companies.
We’ll cover the following areas:
- Receiving the service request
- Actioning the service request
- Guiding principles for managing service requests effectively
If your organization manages service requests, you’ll find this video module invaluable.
Our Promise to You
By the end of this course, you will have learned how to effectively manage and streamline service requests in your organization.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Ready to take your service request management to the next level? Let’s get started!
Course Curriculum
Section 1 - Service Requests Simplified: Essential Processes | |||
Service Requests | 00:00:00 |