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Process Improvement In Practice

Dive into process improvement methodology and drive change. Master techniques to analyze, improve, and redesign organizational processes. Read more.

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Course Skill Level
Beginner
Time Estimate
2h 36m

Mohammed Barakat holds a B.Sc. degree in Industrial Engineering and has been working in diverse industries since early 2000s. His area of focus is process management and data analysis. In his capacity as a process improvement expert, he managed and implemented a multitude of improvement projects using Six Sigma, Lean, theory of constraints, and Kaizen. As a programmer and data analyst, he started his journey with Microsoft Office VBA (Visual Basic) programming to cut down on labor costs and i

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About This Course

Who this course is for:

  • Process Improvement Professionals
  • Operational Excellence Experts
  • Process Analysts
  • Business Process Consultants
  • Engineering Students Aspiring to Advance Their Careers in Process Management
  • Functional Managers and Department Heads

What you’ll learn: 

  • Identify the four main components of any organization
  • Explain where most problems occur within an organization
  • Differentiate between the six types of management work styles
  • Create process maps at various levels of detail (Macro, Functional, or Task-Procedure)
  • Understand the different levels of process mapping and use each for its specific purpose
  • Distinguish the distinct roles of stakeholders in a Process Improvement/Redesign project
  • Identify broken processes in the workplace that need improvement
  • Select the best process for improvement using mathematical techniques
  • Describe each step in the Ten-Step Process Improvement Methodology and apply them to a process improvement project
  • Implement the Ten-Step Process Improvement Methodology in a real-life case study
  • Recognize the 32 Redesign Principles and integrate them into the Ten-Step Process Improvement Methodology

Requirements: 

  • No prerequisites are required, except for a passion for driving positive change in the workplace.

Embark on a transformative learning journey with “Process Improvement In Practice.” This course offers an in-depth exploration of the core components that shape organizations. Participants will develop the skills to identify problems and pinpoint broken processes that hinder workplace efficiency. Delve into the six Management Work Styles and gain practical experience in constructing process maps at various levels, from Macro to Functional Activity to Task-Procedure. This hands-on approach enables participants to integrate mapping skills, discern stakeholder roles, and apply mathematical techniques for effective process analysis.

The course goes beyond theory, offering a practical roadmap with the Ten-Step Process Improvement Methodology. Through real-life applications, participants will navigate each step, building a comprehensive understanding enhanced by the integration of the 32 Redesign Principles. This equips participants with the tools to drive organizational success through strategic process improvements.

Equip yourself with invaluable skills that transcend traditional learning, ensuring you not only understand but can actively apply strategic process improvement principles in the ever-evolving landscape of organizational dynamics. This course is meticulously crafted using best practices in the Process Improvement field, drawing inspiration from the esteemed author Dan Madison and his influential book, Process Mapping, Process Improvement, and Process Management.

“Process Improvement In Practice” is designed to elevate your skills and drive operational success!

Curious about what I can teach you? Explore my course catalog and find out.

Our Promise to You

By the end of this course, you will have learned the process improvement methodology and how to effectively apply it to enhance organizational efficiency.

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today!

Course Curriculum

Section 1 - Introduction
A Welcome Message 00:00:00
Course Overview 00:00:00
Section 2 - Organizations In The Context Of Process Improvement
What Are Organizations? 00:00:00
Organizational Problems 00:00:00
Work Management Styles 00:00:00
Traditional Organization 00:00:00
Involvement Organization 00:00:00
Process Organization 00:00:00
Cross-functional Organization 00:00:00
Matrix Organization 00:00:00
Process-focused (F-Type) Organization 00:00:00
Work Management Styles Relationship 00:00:00
Work Management Styles-exercise 00:00:00
Organizations In The Context Of Process Improvement Unlimited
Section 3 - Process Mapping
Introduction To Process Mapping 00:00:00
Process Map Symbols 00:00:00
Macro Flowcharts 00:00:00
Functional-activity Flowcharts 00:00:00
Task-procedure Flowcharts 00:00:00
Process Mapping-case Study 00:00:00
Process Mapping-case Study Solution 00:00:00
Process Mapping Unlimited
Section 4 - Stakeholders Of Process Improvement Projects
Stakeholders Roles And Responsibilities 00:00:00
The Project Manager 00:00:00
The Project Team 00:00:00
Senior Management (Sponsor) 00:00:00
The Functional Manager 00:00:00
Stakeholders Of Process Improvement Projects Unlimited
Section 5 - Selection Of Broken Processes
Symptoms Of A Broken Process 00:00:00
Selection Of A Broken Process 00:00:00
Prioritization Matrix 00:00:00
Selection Of Broken Processes Unlimited
Section 6 - The 10-Step Process Improvement Methodology (PIM)
PIM Overview 00:00:00
Step One: Introduction To Process Redesign 00:00:00
Step Two: Creating The Team 00:00:00
Step Two: Communication 00:00:00
PIM-Step One And Two-Case Study 00:00:00
The 10-Step Process Improvement Methodology Unlimited
Section 7 - PIM: Step Three: As-Is Flowchart
Create The As-Is Flowchart 00:00:00
The Four Lenses Of Analysis 00:00:00
The Four Lenses: Frustration 00:00:00
The Four Lenses: Time 00:00:00
The Four Lenses: Cost 00:00:00
The Four Lenses: Quality 00:00:00
The Four Lenses: Root Cause Analysis 00:00:00
PIM-step Three-Case Study 00:00:00
PIM: Step Three: As-Is Flowchart Unlimited
Section 8 - PIM: Steps Four And Five
Step Four: Customer Interviews 00:00:00
Step Five: Benchmarking And Best Practices 00:00:00
PIM: Recap 00:00:00
PIM: Steps Four And Five Unlimited
Section 9 - PIM: Step Six: First-Cut Redesign
Clean Sheet Redesign 00:00:00
The 32 Redesign Principles-Overview 00:00:00
Work Structure Principles (P1-P5) 00:00:00
Work Structure Principles (P6-P10) 00:00:00
Work Structure Principles (P11-P16) 00:00:00
Information Flow Principles (P17-P18) 00:00:00
Design Guides Principles (P19-P23) 00:00:00
Design Guides Principles (P24-P27) 00:00:00
Organizing People (P28-P32) 00:00:00
PIM-Step Six-Case Study 00:00:00
PIM: Step Six: First-Cut Redesign Unlimited
Section 10 - PIM: Steps Seven To Ten
Design Review By Management 00:00:00
Share Process Redesign 00:00:00
Implementing The Redesign 00:00:00
Metrics And Continuous Improvement 00:00:00
Wrap-Up 00:00:00
PIM: Steps Seven To Ten Unlimited
Student Material 00:00:00

About This Course

Who this course is for:

  • Process Improvement Professionals
  • Operational Excellence Experts
  • Process Analysts
  • Business Process Consultants
  • Engineering Students Aspiring to Advance Their Careers in Process Management
  • Functional Managers and Department Heads

What you’ll learn: 

  • Identify the four main components of any organization
  • Explain where most problems occur within an organization
  • Differentiate between the six types of management work styles
  • Create process maps at various levels of detail (Macro, Functional, or Task-Procedure)
  • Understand the different levels of process mapping and use each for its specific purpose
  • Distinguish the distinct roles of stakeholders in a Process Improvement/Redesign project
  • Identify broken processes in the workplace that need improvement
  • Select the best process for improvement using mathematical techniques
  • Describe each step in the Ten-Step Process Improvement Methodology and apply them to a process improvement project
  • Implement the Ten-Step Process Improvement Methodology in a real-life case study
  • Recognize the 32 Redesign Principles and integrate them into the Ten-Step Process Improvement Methodology

Requirements: 

  • No prerequisites are required, except for a passion for driving positive change in the workplace.

Embark on a transformative learning journey with “Process Improvement In Practice.” This course offers an in-depth exploration of the core components that shape organizations. Participants will develop the skills to identify problems and pinpoint broken processes that hinder workplace efficiency. Delve into the six Management Work Styles and gain practical experience in constructing process maps at various levels, from Macro to Functional Activity to Task-Procedure. This hands-on approach enables participants to integrate mapping skills, discern stakeholder roles, and apply mathematical techniques for effective process analysis.

The course goes beyond theory, offering a practical roadmap with the Ten-Step Process Improvement Methodology. Through real-life applications, participants will navigate each step, building a comprehensive understanding enhanced by the integration of the 32 Redesign Principles. This equips participants with the tools to drive organizational success through strategic process improvements.

Equip yourself with invaluable skills that transcend traditional learning, ensuring you not only understand but can actively apply strategic process improvement principles in the ever-evolving landscape of organizational dynamics. This course is meticulously crafted using best practices in the Process Improvement field, drawing inspiration from the esteemed author Dan Madison and his influential book, Process Mapping, Process Improvement, and Process Management.

“Process Improvement In Practice” is designed to elevate your skills and drive operational success!

Curious about what I can teach you? Explore my course catalog and find out.

Our Promise to You

By the end of this course, you will have learned the process improvement methodology and how to effectively apply it to enhance organizational efficiency.

10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.

Get started today!

Course Curriculum

Section 1 - Introduction
A Welcome Message 00:00:00
Course Overview 00:00:00
Section 2 - Organizations In The Context Of Process Improvement
What Are Organizations? 00:00:00
Organizational Problems 00:00:00
Work Management Styles 00:00:00
Traditional Organization 00:00:00
Involvement Organization 00:00:00
Process Organization 00:00:00
Cross-functional Organization 00:00:00
Matrix Organization 00:00:00
Process-focused (F-Type) Organization 00:00:00
Work Management Styles Relationship 00:00:00
Work Management Styles-exercise 00:00:00
Organizations In The Context Of Process Improvement Unlimited
Section 3 - Process Mapping
Introduction To Process Mapping 00:00:00
Process Map Symbols 00:00:00
Macro Flowcharts 00:00:00
Functional-activity Flowcharts 00:00:00
Task-procedure Flowcharts 00:00:00
Process Mapping-case Study 00:00:00
Process Mapping-case Study Solution 00:00:00
Process Mapping Unlimited
Section 4 - Stakeholders Of Process Improvement Projects
Stakeholders Roles And Responsibilities 00:00:00
The Project Manager 00:00:00
The Project Team 00:00:00
Senior Management (Sponsor) 00:00:00
The Functional Manager 00:00:00
Stakeholders Of Process Improvement Projects Unlimited
Section 5 - Selection Of Broken Processes
Symptoms Of A Broken Process 00:00:00
Selection Of A Broken Process 00:00:00
Prioritization Matrix 00:00:00
Selection Of Broken Processes Unlimited
Section 6 - The 10-Step Process Improvement Methodology (PIM)
PIM Overview 00:00:00
Step One: Introduction To Process Redesign 00:00:00
Step Two: Creating The Team 00:00:00
Step Two: Communication 00:00:00
PIM-Step One And Two-Case Study 00:00:00
The 10-Step Process Improvement Methodology Unlimited
Section 7 - PIM: Step Three: As-Is Flowchart
Create The As-Is Flowchart 00:00:00
The Four Lenses Of Analysis 00:00:00
The Four Lenses: Frustration 00:00:00
The Four Lenses: Time 00:00:00
The Four Lenses: Cost 00:00:00
The Four Lenses: Quality 00:00:00
The Four Lenses: Root Cause Analysis 00:00:00
PIM-step Three-Case Study 00:00:00
PIM: Step Three: As-Is Flowchart Unlimited
Section 8 - PIM: Steps Four And Five
Step Four: Customer Interviews 00:00:00
Step Five: Benchmarking And Best Practices 00:00:00
PIM: Recap 00:00:00
PIM: Steps Four And Five Unlimited
Section 9 - PIM: Step Six: First-Cut Redesign
Clean Sheet Redesign 00:00:00
The 32 Redesign Principles-Overview 00:00:00
Work Structure Principles (P1-P5) 00:00:00
Work Structure Principles (P6-P10) 00:00:00
Work Structure Principles (P11-P16) 00:00:00
Information Flow Principles (P17-P18) 00:00:00
Design Guides Principles (P19-P23) 00:00:00
Design Guides Principles (P24-P27) 00:00:00
Organizing People (P28-P32) 00:00:00
PIM-Step Six-Case Study 00:00:00
PIM: Step Six: First-Cut Redesign Unlimited
Section 10 - PIM: Steps Seven To Ten
Design Review By Management 00:00:00
Share Process Redesign 00:00:00
Implementing The Redesign 00:00:00
Metrics And Continuous Improvement 00:00:00
Wrap-Up 00:00:00
PIM: Steps Seven To Ten Unlimited
Student Material 00:00:00

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