Conquer customer challenges with our video training. Enroll in our dealing with difficult customers course today. Read more.
I have 30 years experience in training and development with backgrounds such as EY consultant, contact centre expert and entrepreneur.
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Improve your ability to handle tough customers!
This 10-minute dealing with difficult customers course video offers advanced strategies for handling challenging customers. Discover:
- Effective de-escalation tactics
- Techniques for understanding customer emotions
- Other proven methods to manage difficult interactions
This training is designed for those seeking to build on existing customer service skills.
Our Promise to You
By the end of this dealing with difficult customers course, you will have learned advanced strategies to handle tough interactions and de-escalate situations effectively.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today!
Course Curriculum
Section 1 - Dealing With Difficult Customers Course | |||
Difficult Customers Advanced | 00:00:00 |
About This Course
Improve your ability to handle tough customers!
This 10-minute dealing with difficult customers course video offers advanced strategies for handling challenging customers. Discover:
- Effective de-escalation tactics
- Techniques for understanding customer emotions
- Other proven methods to manage difficult interactions
This training is designed for those seeking to build on existing customer service skills.
Our Promise to You
By the end of this dealing with difficult customers course, you will have learned advanced strategies to handle tough interactions and de-escalate situations effectively.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today!
Course Curriculum
Section 1 - Dealing With Difficult Customers Course | |||
Difficult Customers Advanced | 00:00:00 |