Struggling with customer churn? Master customer service excellence to win back customers on the fence in this retention call training video. Read more.
I have 30 years experience in training and development with backgrounds such as EY consultant, contact centre expert and entrepreneur.
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Transform your customer service today!
Feeling the pinch of customer churn? This video equips you with the power of customer service excellence for retention calls. Discover:
- How to handle cancellations
- Maximize customer lifetime value
- Turn potentially lost accounts into loyal brand advocates.
Learn the secrets to keeping customers happy and coming back for more.
Our Promise to You
By the end of this course, you will have learned the secrets to building lifelong customer loyalty.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today!
Course Curriculum
Section 1 - Conquer Churn With Customer Service Excellence | |||
Customer Service Excellence | 00:00:00 |
About This Course
Transform your customer service today!
Feeling the pinch of customer churn? This video equips you with the power of customer service excellence for retention calls. Discover:
- How to handle cancellations
- Maximize customer lifetime value
- Turn potentially lost accounts into loyal brand advocates.
Learn the secrets to keeping customers happy and coming back for more.
Our Promise to You
By the end of this course, you will have learned the secrets to building lifelong customer loyalty.
10 Day Money Back Guarantee. If you are unsatisfied for any reason, simply contact us and we’ll give you a full refund. No questions asked.
Get started today!
Course Curriculum
Section 1 - Conquer Churn With Customer Service Excellence | |||
Customer Service Excellence | 00:00:00 |